Healthcare Operations & Excellence Leader

Turning hospital floors into measurable performance.

Patient care & operational excellence specialist turning hospital floors into measurable, scorecard-driven performance.

60+

On-call doctors coordinated

120+

Surgeries supported monthly

Centralized KPIs to CEO desk

2024–25

Best OE Unit, Pan India (x2)

At a Glance

A career built on process, people, and proof

Current Role

Apollo Spectra Hospital, Mumbai

Patient Care Coordinator overseeing OPD, IPD, bed management, and a monthly Patient Experience Committee.

Signature Impact

HCG Cancer Centre, Vadodara & Rajkot

Headed Operational Excellence across two hospitals — 40 CEO-level KPIs, 300+ weekly parameters, full CRM and Smart App rollout.

Recognition

Pan India Operations Meet

Best Operational Excellence Unit in both 2024 and 2025, plus multiple individual and team awards.

Open to opportunities in patient experience, operational excellence, and hospital administration.